Private patients should attempt contacting one of Mr Moore’s private secretaries in the first instance (Telephone direct to Private Secretary 01273 929 897). In most cases Mr Moore’s experienced private secretary will be able to organise a satisfactory response to any urgent enquiry by Mr Moore or one of his trusted consultant surgical colleagues.
If Mr Moore’s private secretary is out of the office and the matter cannot wait until the next working day then patients can contact their treatment hospital ( Nuffield Hospital Brighton Tel. 01273 624 488, Spire Montefiore Hospital Hove Tel. 01273 828 120). If you have recently been discharged from Mr Moore’s care in hospital then you should ask to be put through to the nursing sister in charge on the ward. A nursing sister on the ward is available 24 hours a day and they can give advice themselves or involve the ward doctor or they can contact Mr Moore if necessary.
If the above directions do not resolve the situation then a patient should contact their GP surgery for medical advice from their GP. If it is out-of-hours their GP surgery should have a 24 hour emergency helpline accessible via the usual GP surgery telephone number.
If a patient does not have a GP or they are unable to contact their GP surgery then they should contact NHS 111 or their local Accident and Emergency Department.
If all else fails and a patient is worried that they have an emergency medical problem then they should dial 999 or 112 for emergency ambulance transport to the nearest Accident and Emergency Department.